Tips for Your First Visit to the Cancer Center

How to Schedule Your First Appointment

When you request your first appointment at The University of Kansas Cancer Center, we schedule you as soon as possible. This can help minimize your anxiety from a cancer diagnosis.

You may make an appointment yourself or your doctor can refer you. If you make your own appointment, be prepared to provide your health insurance information and the name, address and phone number of your primary care doctor or the doctor who referred you.

Call for an appointment

913-588-1227 or 844-323-1227
8:30 a.m.-4 p.m., Monday-Friday

Before your first visit

You will receive a personalized appointment guide before your first visit. The guide has information about the cancer center and includes photos of our medical team, driving and parking instructions and resources for you and your family.

After your appointment is scheduled, a nurse navigator or intake scheduler will contact you to help you gather the required information, including any medical records, for your visit. We also help you gather any necessary test results, x-rays and pathology slides from healthcare providers outside of the The University of Kansas Health System.

What to expect during your first visit

For your first visit, we ask that you arrive at least 30 minutes before your scheduled appointment to complete any additional forms we may need. You can save time by downloading, completing and bringing the appropriate medical form, depending on whether you have had a blood transplant (BMT) or not: 

A medical assistant (MA) will weigh you and take your blood pressure, pulse and temperature. You and the HCT will review your reason for the visit, any symptoms you have and your medications. The MA will record this information in our electronic medical record (EMR).

Our EMR provides a fully computerized way to monitor your care, including your physician’s exam notes, results of tests and procedures, and medications.

You and your oncologist (a physician who is specially trained to treat cancer) will then meet and discuss your symptoms and concerns. After conducting a physical exam, the oncologist may recommend additional tests, treatments and any available alternatives.

If additional testing is recommended, most procedures can be performed the same day of your visit, or within a day or two. If we are conducting a clinical trial that may be beneficial to you, your oncologist may discuss it with you.

After your visit, your oncologist will communicate with your primary care physician and any other health care provider who is involved in your care. The oncologist or nurse will contact you about the results of any tests that we perform.

If you need treatments, your nurse will schedule them, review any medications in detail and answer your questions.

What to bring with you

  • Bring someone with you who can listen and take notes. It’s hard to remember everything your cancer team tells you. Having someone with you helps ensure you don’t overlook or forget anything. Prepare a list of questions before each visit. If you’re not sure where to start, you can download a list of questions related to your type of cancer.
  • Personal identification (current driver's license, state ID, or an envelope showing your present, permanent address)
  • Personal information, including change of address, telephone number, employment, marital status or insurance
  • List of current medications, including any over-the-counter medications
  • Medical insurance cards
  • Insurance referral from your primary care physician (If your insurance company requires one).Your physician's office may fax it to 913-945-5626. For pediatric patients, fax to 913-588-6344.
  • Medical History Questionnaire or BMT Medical History Questionnaire
  • At your first visit, you’ll receive a cancer journey notebook. Bring it with you every time you visit. In it, you can keep track of appointments, pathology reports and scans, and important numbers and insurance billing information.

Your intake scheduler will assist you in collecting other necessary information needed for your first appointment. 

As directed by your intake scheduler, you may need to obtain x-rays, and pathology slides from health care providers other than The University of Kansas Health System. We will assist you in any way possible to collect this information but you may be required to authorize the release of some information. 

Requesting medical records

To request copies of your medical records from another medical provider to be sent to our team to review prior to your visit, fill out the following forms: 

Your referring physician may fax this information to us at 913-588-7799. Or mail it to:

The University of Kansas Cancer Center
Navigation and Intake Department
2650 Shawnee Mission Parkway
Westwood, KS 66205

Charting the course for cancer patients

Walsh Family Photo

The Walsh family launches challenge to grow nurse navigation program. Click here to learn more.